ePhixBusiness
Technology

Complete service catalogue

Whatever your business needs next, start here.

Browse all 64 areas of expertise. Search by problem, platform or outcome. If you are unsure where it fits, tell us what is happening and we will guide you.

64 solutions found

01

CORE IT & INFRASTRUCTURE

IT Support & Technical Assistance

Fast, practical help when computers, software or day-to-day technology stops your team from working.

28 ways we can help
02

CORE IT & INFRASTRUCTURE

Managed IT Services

Ongoing care for your company’s technology, with one team responsible for support, maintenance and planning.

24 ways we can help
03

CORE IT & INFRASTRUCTURE

Networks, Wi-Fi & Internet

Reliable internet and Wi-Fi everywhere your team and customers need it, without dead zones or recurring disruptions.

23 ways we can help
04

CORE IT & INFRASTRUCTURE

Microsoft 365

Business email, files, meetings and teamwork set up properly in Microsoft 365 and kept secure.

27 ways we can help
05

CORE IT & INFRASTRUCTURE

Google Workspace

A clean, secure Google Workspace setup that makes email, files, calendars and collaboration easier to manage.

15 ways we can help
06

CORE IT & INFRASTRUCTURE

Email, Domains & DNS

Professional email and domains configured correctly so messages arrive, websites work and renewals are never missed.

18 ways we can help
07

CORE IT & INFRASTRUCTURE

Cybersecurity

Practical protection for your people, devices and business data without making everyday work unnecessarily difficult.

34 ways we can help
08

CORE IT & INFRASTRUCTURE

Backup & Disaster Recovery

Reliable backups and a clear recovery plan so an accident, failure or attack does not stop the business.

19 ways we can help
09

CORE IT & INFRASTRUCTURE

Cloud Services

Move the right systems to the cloud, improve remote access and control ongoing cloud costs.

15 ways we can help
10

CORE IT & INFRASTRUCTURE

Servers & Infrastructure

Stable servers and shared infrastructure designed, maintained and protected for the way your business operates.

20 ways we can help
11

DIGITAL SERVICES

Website Design & Development

A clear, fast website that explains your business, builds trust and turns visitors into enquiries or customers.

29 ways we can help
12

DIGITAL SERVICES

E-Commerce

An online store that connects products, payments, shipping, stock and customer communication.

25 ways we can help
13

DIGITAL SERVICES

SEO

Help the right customers find your business on Google and understand what is working.

16 ways we can help
14

DIGITAL SERVICES

Digital Presence

Make your business easy to find, trust, contact, review and book across the places customers already use.

16 ways we can help
15

BUSINESS SOFTWARE

CRM Systems

Keep every lead and customer relationship organised, visible and easier for your team to follow up.

20 ways we can help
16

BUSINESS SOFTWARE

ERP & Business Systems

Connect stock, orders, suppliers, accounting and operations so information does not live in separate systems.

16 ways we can help
17

BUSINESS SOFTWARE

Custom Software Development

Purpose-built software for a process that standard tools cannot handle cleanly.

23 ways we can help
18

BUSINESS SOFTWARE

Mobile Apps

Simple mobile tools for customers or employees, designed around a useful business task.

10 ways we can help
19

AUTOMATION

Business Process Automation

Remove repetitive administration and let routine work move forward automatically.

25 ways we can help
20

AUTOMATION

No-Code / Low-Code Automation

Build useful workflows quickly with modern no-code and low-code platforms.

14 ways we can help
21

AUTOMATION

System Integrations

Make your website, CRM, ERP, accounting and other tools exchange information automatically.

18 ways we can help
22

ARTIFICIAL INTELLIGENCE

AI Consulting

Find where AI can genuinely save time, improve service or support better decisions in your business.

10 ways we can help
23

ARTIFICIAL INTELLIGENCE

AI Assistants

Give employees or customers a secure AI helper that can answer questions and complete useful tasks.

11 ways we can help
24

ARTIFICIAL INTELLIGENCE

AI Chatbots

Handle common questions, bookings and enquiries instantly across your website and messaging channels.

11 ways we can help
25

ARTIFICIAL INTELLIGENCE

AI Knowledge Systems

Turn company documents and know-how into a private, searchable source of reliable answers.

18 ways we can help
26

ARTIFICIAL INTELLIGENCE

AI for Customer Service

Help support teams respond faster, route requests correctly and understand customer needs.

10 ways we can help
27

ARTIFICIAL INTELLIGENCE

AI for Sales

Help sales teams research, follow up, prepare proposals and keep the CRM current.

13 ways we can help
28

ARTIFICIAL INTELLIGENCE

AI for Marketing

Create and improve marketing work faster while keeping people in control of quality and brand voice.

12 ways we can help
29

ARTIFICIAL INTELLIGENCE

AI for Administration

Reduce time spent reading, sorting and copying information between emails, documents and spreadsheets.

14 ways we can help
30

ARTIFICIAL INTELLIGENCE

AI for Management

Make business performance easier to understand with summaries, forecasts and natural-language questions.

10 ways we can help
31

ARTIFICIAL INTELLIGENCE

Voice AI

Use natural voice for calls, bookings, routing and summaries while keeping a clear human handover.

9 ways we can help
32

DATA & ANALYTICS

Business Intelligence

Bring key numbers into dashboards that show owners and managers what needs attention.

12 ways we can help
33

DATA & ANALYTICS

Data Services

Clean, organise, move and connect business data so reports and systems can be trusted.

14 ways we can help
34

COMMUNICATION & CUSTOMER EXPERIENCE

Business Phone Systems

A professional phone system that works in the office, remotely and across teams or locations.

13 ways we can help
35

COMMUNICATION & CUSTOMER EXPERIENCE

Messaging

Reliable WhatsApp and SMS communication for updates, reminders and customer conversations.

8 ways we can help
36

COMMUNICATION & CUSTOMER EXPERIENCE

Online Booking

Let customers book the right service and time online, with confirmations, payments and reminders handled automatically.

10 ways we can help
37

SALES & MARKETING TECHNOLOGY

Marketing Systems

Connect campaigns, forms, audiences and reporting so marketing activity produces measurable results.

14 ways we can help
38

SALES & MARKETING TECHNOLOGY

Lead Generation Systems

Capture better enquiries and follow up consistently until the prospect is ready to speak or buy.

10 ways we can help
39

OPERATIONS

Document Management

Give every document a clear home, the right access and a reliable way to find the latest version.

12 ways we can help
40

OPERATIONS

Digital Forms

Replace paper and manual data entry with simple forms that send information where it needs to go.

11 ways we can help
41

OPERATIONS

E-Signatures

Make contracts and approvals faster with secure digital signing and organised storage.

7 ways we can help
42

FINANCE & ADMINISTRATION TECHNOLOGY

Invoicing & myDATA Technical Services

Implement the technical side of invoicing and myDATA connections alongside your accountant or ERP provider.

11 ways we can help
43

FINANCE & ADMINISTRATION TECHNOLOGY

Expense Automation

Capture receipts and invoices, route approvals and reduce manual expense administration.

7 ways we can help
44

HR TECHNOLOGY

Employee Technology

Set up every employee with the right device, accounts and access. Remove it safely when they leave.

12 ways we can help
45

HR TECHNOLOGY

Internal Collaboration

Choose and organise the tools your team uses to communicate, share knowledge and manage work.

12 ways we can help
46

PHYSICAL BUSINESS TECHNOLOGY

Office Technology

Equip desks, meeting rooms and shared spaces with technology that works reliably and is easy to use.

12 ways we can help
47

PHYSICAL BUSINESS TECHNOLOGY

CCTV & Access Systems

Coordinate cameras and access systems with trusted specialists, including secure remote access.

9 ways we can help
48

PHYSICAL BUSINESS TECHNOLOGY

POS & Retail Technology

Keep tills, printers, scanners, stock and online sales connected across the retail operation.

10 ways we can help
49

INDUSTRY-SPECIFIC SOLUTIONS

Hotels & Tourism

Connect guest Wi-Fi, bookings, property systems, communication and digital guest experiences.

12 ways we can help
50

INDUSTRY-SPECIFIC SOLUTIONS

Restaurants & Cafés

Connect menus, bookings, orders, delivery, loyalty, reviews and the technology inside the venue.

12 ways we can help
51

INDUSTRY-SPECIFIC SOLUTIONS

Medical & Dental Practices

Secure devices and information while making appointments, documents and reception work easier.

11 ways we can help
52

INDUSTRY-SPECIFIC SOLUTIONS

Law Firms

Protect client files and make documents, remote access, time tracking and client communication easier.

11 ways we can help
53

INDUSTRY-SPECIFIC SOLUTIONS

Accounting Firms

Secure files and automate document exchange, extraction and recurring office workflows.

10 ways we can help
54

INDUSTRY-SPECIFIC SOLUTIONS

Real Estate Agencies

Connect property listings, leads, follow-ups, appointments, documents and portals.

11 ways we can help
55

INDUSTRY-SPECIFIC SOLUTIONS

Construction & Engineering

Keep project documents, field teams, assets, quotations and reporting connected.

11 ways we can help
56

CONSULTING & TRANSFORMATION

Digital Transformation Consulting

Turn business goals and operational problems into a practical, prioritised technology roadmap.

12 ways we can help
57

CONSULTING & TRANSFORMATION

Technology Procurement

Choose, buy, configure and manage the right equipment and software without expensive mistakes.

12 ways we can help
58

CONSULTING & TRANSFORMATION

Software Licensing

Keep software subscriptions suitable, documented, renewed and cost-effective.

10 ways we can help
59

TRAINING

Employee Training

Give employees the confidence to use everyday software, security practices, automation and AI.

15 ways we can help
60

TRAINING

Owner / Management Training

Help owners and managers make informed technology decisions without needing to become IT specialists.

8 ways we can help
61

SPECIAL PROJECTS

Office Setup Projects

Coordinate all technology needed to open or move an office, from internet to user accounts.

17 ways we can help
62

SPECIAL PROJECTS

Business Launch Packages

Give a new business the essential technology foundation it needs to start professionally and securely.

15 ways we can help
63

SPECIAL PROJECTS

Business Modernization Packages

Replace outdated, manual ways of working with connected cloud tools, automation and useful data.

11 ways we can help
64

RECURRING A-Z SERVICES

A-Z Managed Technology Subscription

One ongoing relationship covering support, security, systems, vendors and continuous improvement.

16 ways we can help